FAQs
Have a tree-related question? We have the answer. Check out these FAQs and give us a call today for more information!
How quickly can you come to property/location?
We try to respond to your location as quickly as possible. We do, however, have to internally deem the importance of the request we are receiving. For example, if there are emergency situations, we tend to prioritize those.
If you need tree services, Bill Henry Tree Service Inc is just a phone call away!
Do you offer emergency services?
Yes! We offer 24-hour emergency tree services, particularly for storm damage. We handle the cleanup and removal of tree debris following major storms on both residential and commercial properties. Additionally, we provide emergency tree removal and other related services around the clock.
How can I prevent storm damage?
According to Climate.gov, there were 27 individual weather and climate disasters that caused at least $1 billion in damages in 2024. To prevent storm damage, it's important to maintain your trees annually. Start by assessing whether the trees are dead or damaged. Check for any obstructions around the trees that may hinder their growth or stability. Look for signs of woodpecker damage or insect infestations, as these can weaken the trees. Additionally, ensure the ground around the trees is stable, as poor soil conditions can lead to uprooting. Regular evaluations and tree services performed by a professional can help identify potential risks and keep your trees healthy and safe during storms.
What is included in your tree removal service fee?
Our tree removal service fee includes cutting down the tree, clearing the brush, and cleaning up the yard. It also covers grinding the stump, removing the stump grindings, and placing topsoil, grass seed, or replanting a new tree if needed. Contact our team to discuss your specific needs for tree services to receive a detailed quote.
Do you ever cause damage to the yard you are working on?
We are proactive and do our absolute best to prevent any damage to the yards we work on while performing tree services. We have specialized ground-protecting and stabilizing mats at all applicable job sites.
Do you offer services in the winter months?
Yes, we offer some tree services, such as tree removal, year-round, including during the winter months. Our team is available to assist with cutting down trees, clearing brush, grinding stumps, and performing any other necessary tasks, even in colder weather. Contact us to discuss your specific needs and schedule a service.
What type of equipment do you use?
Bill Henry Tree Service Inc owns all of our own equipment, including bucket trucks, a crane for difficult areas, a remote-controlled chipper with tracks that can drive itself into your yard, a Spyder lift that is also remote-controlled, a stump grinder, a 20ft log truck, an excavator, and a brush hog. We have all the necessary equipment to perform various tree services efficiently and safely.
Do you sell firewood?
Yes, we offer more than just tree services! For firewood sales, we offer high-quality wood for your stove, fireplace, or fire pit. We provide different types of wood and can accommodate specific requests. The firewood comes in pre-measured bundles, either 3-foot or 4-foot, or can be ordered in cords of any quantity. The wood is cut into pieces around 12 to 14 inches long and split into manageable sizes. We offer delivery in a dump truck, and we can stack the firewood for an additional fee. Contact us to learn more about pricing and availability, or to schedule your delivery.
How do I get rid of the debris on my property?
After tree services have been performed on your property, we ask that you please stack all debris neatly on the side of the road, with the butt ends together and facing outward. This will allow us to easily collect and dispose of it for you.
What kind of land clearing and excavation services do you offer?
Beyond just offering tree services, we offer a variety of land clearing and excavation services, including clearing areas for pools, gardens, and horse stables. We can also level properties or specific areas and prepare new land for development. Our team is equipped to handle a wide range of projects to transform your land as needed.
Share On: